Refund policy
Return & Refund Policy – Stylo Wear
At Stylo Wear, customer satisfaction is important to us. If you're not completely happy with your purchase, we're here to help through our 7-day Return & Refund Policy.
1. Return Eligibility
You may request a return or exchange within 7 days of receiving your order, provided that:
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The item has not been used, washed, or worn.
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All original tags and packaging are intact.
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A valid proof of purchase, such as your order number or receipt, is provided.
2. Items Not Eligible for Return
Returns or exchanges cannot be accepted for:
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Products that show signs of use, washing, damage, or alteration.
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Clearance, promotional, or discounted items, unless they were delivered damaged or incorrect.
3. Refund Procedure
After we receive your returned item, our team will inspect it to ensure it meets our return requirements.
If your refund is approved, the amount will be processed through your original payment method or issued as store credit within 5–7 business days.
4. Exchanges
If you prefer a replacement instead of a refund, we'll gladly exchange the item, subject to product availability.
5. Return Shipping Charges
Customers are responsible for the cost of returning an item unless the return is due to a defective, damaged, or incorrectly shipped product.
6. Contact Information
If you need assistance with a return, refund, or exchange, please contact us:
Email: stylowearshop@gmail.com
Phone: 0300-6530593